![]() "As a user of the freeway system, you incur a cost when your trip takes longer than expected. Martin said his departure, while likely disappointing to his co-workers, was not likely to hurt the center's effectiveness because he and the other operators rotate positions daily. A lot of times we're there before the first responders," said Martin, 62, of Trenton, who was planning to retire the following week. They share information with law enforcement and other agencies, direct plow drivers and road patching crews and keep motorists and the media in the know when there are tie-ups. Standing at a desk with four computer screens, Martin described how he and the others working at the Southeast Michigan Transportation Operations Center monitor scores of road incidents and ever-changing traffic and weather conditions. And on a recent Friday, Harold Martin was the main operator, orchestrating the flow of information that updates the Michigan Department of Transportation's Mi Drive website ( /drive) and app and keeps traffic on the region's major thoroughfares running as smoothly as possible.
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